We offer refunds- please contact us first, and then when your refund is confirmed eligible the return address will be sent to you.
We try to respond as quickly as possible, and often within a few hours.
As each piece is made to order, if you have bought more than 4 pieces, the maximum number of pieces we can refund is half of what you bought. E.g If you buy 16 pieces, you can only send back 8 for a refund.
We also don't support ordering many sizes to try. Instead, as each one is made by hand for you, we prefer to get the size right first time- please contact us if you need help with this, or see our sizes page. If there are problems with the size after this, we will of course sort the problem for you.
Apart from these two instances, most refunds are fully eligible, and you can also chose to exchange as well.